PureSteel Co (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect, how we use it, and your rights.
Information We Collect
When you place an order, we collect your name, email address, shipping and billing address, and phone number (optional). We do not collect or store your full payment card details — these are handled directly by our payment processors, WooPayments (Stripe) and Afterpay.
How We Use Your Information
We use your information to process and fulfil your order, communicate with you about your purchase, and respond to customer service enquiries. We do not sell your personal information to third parties.
Third Parties We Work With
- Australia Post — to deliver your order
- WooPayments / Stripe and Afterpay — to process payments securely
- Our website hosting provider — to store order and account data
Cookies
We use essential cookies to keep your cart and checkout working correctly. You can manage your cookie preferences at any time using the cookie banner on our site.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.
Your Rights
You can request access to, correction of, or deletion of your personal information at any time by contacting us via our Contact page.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page.